Privacy Policy

1. Introduction

Welcome to MAMAS FOOD! We, the legal entity MAMAS FOOD (hereinafter referred to as the “Controller”), are committed to safeguarding the privacy of all our customers. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in this policy.

2. Information Collection and Use

We collect only the necessary basic data required for user accounts and for providing quality services to our customers. The data we collect adheres to good business practices and is used solely for legitimate purposes.

Users have the option to unsubscribe from our mailing list at any time.

Customer/user data is securely stored and accessed only by employees who require it for their regular work activities.

3. Data Security

All MAMAS FOOD employees with access to personal data are committed to upholding privacy protection principles. We ensure that collected data is not used for any other purposes or shared with third parties. Personal data is not transferred to international organizations or third countries.

We process personal data following the principles of legality, fairness, and transparency, for specific, clear, and legitimate purposes. We collect only the minimum amount of data necessary for processing.

Personal data is processed with adequate security measures to protect against unauthorized or illegal processing, accidental loss, destruction, or damage.

4. User Rights

Users have certain rights concerning their personal data:

The right to object to personal data processing.

The right to request correction of incorrect data.

The right to request the limitation of personal data processing.

The right to request the deletion of personal data in accordance with the Law on Personal Data Protection.

Users can withdraw their consent for their personal data to be processed by MAMAS FOOD at any time.

5. Data Analytics and Cookies

In addition to the above data, we collect, analyze, and process data related to products visitors search for and buy, as well as the pages they visit. This helps us enhance our website’s user experience and functionality.

We use cookies to improve the internet browsing experience for our users. Cookies are small text files stored on the user’s computer and are used solely for user convenience.

6. Contact Information

Data submitted through our online forms is not stored by MAMAS FOOD. If you are a registered user or have filled out an online form to receive services, you have the right to:

Be informed about the categories of personal data processed and the purposes and legal basis for processing.

Access your personal data.

Request modifications, deletions, or cessation of further processing.

Find out which users or categories of users your personal data has been disclosed to.

If you believe your personal data is being mishandled, you have the right to submit a complaint to the Personal Data Protection Agency.

For corrections, deletions, or inquiries related to personal data protection, please contact us at: contact@mamasfood.mk. Your contact information and personal data will be used solely for responding to your requests or questions.

7. Consent and Changes

By using our services, you agree to the terms outlined in this Privacy Policy. Any changes to these conditions will become effective upon publication on this page and notification via email to all registered users.

Personal data collected is processed in compliance with the prevailing regulations governing personal data protection.

If you have questions, suggestions, or requests related to the collection and processing of your personal data, please contact our Personal Data Protection Officer at any time.

For any further details, please refer to our Terms of Service.

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